Welcome to our FAQ section! Here you’ll find answers to the most common questions about
our products, orders, payments, shipping, and more.

1. Orders & Payments
Q: How can I place an order?
A: Simply browse our products, add items to your cart, and proceed to checkout. You can
complete your order by providing shipping details and making a payment.
Q: What payment methods do you accept?
A: We accept credit/debit cards, UPI, net banking, wallets, and cash on delivery (if
available). Secure payments are processed via [Razorpay/Your Payment Gateway].
Q: Can I modify or cancel my order after placing it?
A: You can modify or cancel an order within X hours of placing it by contacting our support
team at [support@yourwebsite.com].

2. Shipping & Delivery
Q: How long does delivery take?
A: Delivery times vary based on location:
 Metro Cities: 2-4 business days
 Other Locations: 4-7 business days
Q: How can I track my order?
A: Once your order is shipped, you will receive a tracking link via email and SMS. You can
also track your order in the “My Orders” section of your account.
Q: Do you offer international shipping?
A: Currently, we only ship within [India/Your Country]. We are working on expanding
internationally soon!

3. Returns & Refunds
Q: What is your return policy?
A: We offer a X-day return policy. Items must be unused and in original packaging. To
initiate a return, visit our Returns Page.
Q: When will I get my refund?
A: Refunds are processed within 5-7 business days after we receive the returned item.

4. Account & Support
Q: Do I need an account to place an order?
A: No, you can checkout as a guest, but having an account allows faster checkouts, order
tracking, and exclusive offers.
Q: How can I contact customer support?
A: You can reach us via:
�� Email: [support@yourwebsite.com]
�� Phone: [+91 XXXXXXXXXX]
�� Live Chat: Available on our website

Still Have Questions?
If your question is not listed here, feel free to contact us. We’ll be happy to assist you!