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- Overview
We are committed to ensuring that your orders are processed and delivered in a timely and efficient manner. As a marketplace, shipping and delivery are managed either directly by our sellers or by our partnered logistics providers.
- Shipping Methods & Delivery Times
Delivery times vary depending on the seller, product location, and delivery destination. Below is a general guideline:
|
Shipping Option |
Estimated Delivery Time |
Carrier(s) |
|
Express |
1 business days |
[e.g., DHL, FedEx, Local Courier] |
|
Fast |
3 business days |
[e.g., DHL Express, UPS] |
|
Within 5 Days |
5 business days |
Varies by country |
- Order Processing
- Orders are processed within 1–5 business days after payment confirmation.
- Sellers may have their own processing times, which will be indicated on the product page.
- Orders placed on weekends or public holidays are processed on the next business day.
- Shipping Costs
- Shipping charges are calculated at checkout based on product weight, dimensions, and delivery location.
- Some sellers may offer free shipping on select items or promotional events.
- Multiple Shipments
If you order products from different sellers, your items may arrive in separate packages and on different dates.
- Tracking Your Order
- Once your order is shipped, you will receive a tracking number via email or SMS.
- You can track your order from the “My Orders” section on your account dashboard.
- Delays & Issues
- While we strive for timely deliveries, delays may occur due to unforeseen circumstances.
- If your order is delayed beyond the estimated delivery date, please contact us at [contact@mavenoakexpress.in ].
- Contact Us
If you have any questions about your shipment, feel free to contact us at:Email: contact@mavenoakexpress.in
Phone: +91 9124561097
Live Chat: Available on our website during business hours
