The customer can choose to cancel an order any time before it's dispatched. The order cannot
be canceled once it’s out for delivery. However, the customer may choose to reject it at the
doorstep. The time window for cancellation varies based on different categories and the order cannot be canceled once the specified time has passed.

In some cases, the customer may not be allowed to cancel the order for free, post the specified
time and a cancellation fee will be charged. The details about the time window mentioned on the
product page or order confirmation page will be considered final.

In case of any cancellation from the seller due to unforeseen circumstances, a full refund will be
initiated for prepaid orders.

Flipkart reserves the right to accept the cancellation of any order. Mavenoak also reserves the
right to waive off or modify the time window or cancellation fee from time to time.